Real Estate Video Tour FAQ |
| Q. How do I order
a video tour? |
| A. Fill
out our online
order form or Call 800-785-6954 |
| |
| Q. Once I've placed my order;
what happens next? |
| A. If you have filled
out our online
order form, a sales associate will contact you within 1 business
day to confirm your appointment. If you placed your order by phone,
you're all set! |
| |
| Q. What's the big deal about High Definition Video? Can you even see a difference in quality? |
| A. See the difference for yourself - The video playing above was filmed in true 1080p High Definition Video. The videos playing to your left were shot in Standard Definition. The difference is obvious. The HD Video Tour is the clear winner! |
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| Q. It's the day of my scheduled
video tour appointment, what do I do next? |
A. Make sure that your property
is "show ready". Prep your listing as if it were an actual
open house day. We recommend that the exterior landscaping be groomed and the interior uncluttered and clean. Tidy up and remove all clutter, open all the blinds
and drapes and turn on all the lights. Please make sure you have working light bulbs in
every available location. Our equipment can shoot in reasonably low light situations; however, if the home should require additional lighting, please notify Home View prior to the appointment and we can bring interior light boxes at an additional charge.
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| |
| Q. What should I expect once
the videographer arrives? |
| A. Expect the videographer to be on the property for
no more than 1 1/2 hours. We will shoot every room and exterior location
that is listed on the order form. |
| |
| Q. After the videographer
leaves, what happens next? |
| A. That's when our professional video editors take over. They cut together a 2-3 minute video highlighting all the best features
of your property, complete with licensed music and transitional effects |
| |
| Q. How will my Video Tour be delivered? |
| A. We can deliver your video
tour in a variety of formats and media. From Flash, Quicktime
and Windows Media
files to CD and DVD's. For Videos hosted on our servers we
can provide an embed code for use on your own web site. |
| |
| Q. Why Flash? |
| A. The Flash Player is installed on
99% of Internet-enabled desktops worldwide and on a wide range
of popular
devices. This
will ensure that no matter what computer, operating system or internet
browser is used, your video tour will be seen! |
| |
| Q. Will my Video Tour work on the iphone & ipad? |
| A. Yes! We can easily provide you with a file compatible with any mobile device. |
| |
| Q. How long will you keep my video
tour stored? |
| A. We keep all original master
tapes for up to 6 months and we store all digitized video footage
on a Home
View
hard drive for no more than sixty (60) days. Any re-edits after
this time frame will incur an hourly fee. |
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